Free Shipping on all electrical appliances or orders over $99. All in-stock orders will leave our warehouse in 1-2 business days, We only use reputable shipping partners, and all orders come with a tracking number.. If you have other special needs, such as express delivery or OnDemand delivery in Melbourne, please contact our customer service.
If the product has a problem (DOA) within two weeks of receipt, we will provide you with a free exchange or return service. Otherwise we will provide RMA repair. For Change Of Mind returns, we will charge a depreciation fee of up to 15% according to the situation, and the return shipping fee will be paid by the buyer.
所有产品均享有标准免费一年保修，购买时可选择延长至两年。
在收到产品的前14天内，如出现严重问题，我们将安排更换新品或全额退款。
在保修期内，对于任何非因使用或保养错误造成的问题，我们将提供合适的解决方案，包括维修或更换。我们将协助安排邮寄和维修事宜。
在保修期内，若出现因使用不当造成的问题，顾客须支付全程邮费、配件和维修费用：因清洁不当导致的进水、因添加过多原料导致的堵塞、电机损坏、以及因恶劣使用环境导致损坏（例如昆虫进入电路板）等。
保修期外的问题，顾客需支付邮费、维修和配件费用